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About us

We have specialist engineers with expertise across all key IT disciplines and a dedicated remote service desk that our customers regularly rate as highly responsive and acutely resolution focussed.

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Tier4 is a New Zealand owned and operated IT support company providing a seamless combination of strategy, solutions and services to help your business give its level best. We understand that no two businesses are alike and we provide a managed service to meet your specific IT demands – giving you the peace of mind to operate efficiently, tackle new challenges and grow to the next level.

Established as a sole operator in 2004, we steadily expanded our client list as our reputation for quality IT support grew. The advent of faster broadband provided the impetus for us to acquire two IT support firms and enabled us to rapidly expand the depth and breadth of our support portfolio. We are now a 20-strong team, providing IT services and support focussed on business systems used by typical New Zealand organisations – from small through to large, straightforward to complex.

Ian Carr


Ian has a vast background in developing large scale I.T. solutions. Specialising in site strategy and roadmapping Ian works with you to ensure that the now and the future I.T. plans are effective and efficient both in function and cost.

Scott Shera

Sales Manager

Scott is the primary relationship manager for the business. He provides solution architect services matching the correct product with the required application and designing network and infrastructure solutions for organisations of any size.

Gail Hope

Service Manager

Gail is responsible for an experienced team of engineers that provide day to day support to clients ensuring that support requests are dealt with quickly and efficiently. Gail and her team keep your staff happy and ensure that it's business as usual.


We're always on the look out for new talent, if you'd like to work with us.

Send us your CV