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Our IT support services remove business complexity. They enable your organisation to quickly respond to new challenges and give your business users the freedom to operate at peak levels of performance. We focus on the nuts and bolts of your IT infrastructure so you don’t have to, providing comprehensive services to ensure supply, continuity, and support. Our managed portfolio of services are tailored to suit your unique needs and can be paid for with a simple, fixed monthly fee.

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Service & Support Packages

We offer three different levels of support and let you decide which services you want within each tier. From the complete assurance of our Total Care package, to our Remote Care and Infrastructure Care offerings, each one can be tailored to suit your exact business needs.

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Technology Supply

We will provision you with the right technology – hardware and software – to move your business to the next tier. And, we will support it with a managed monthly service that maximises uptime and business user productivity.

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Cloud Services

The flexibility to quickly scale IT infrastructure up or down depending on business needs is a key advantage of cloud computing. It allows you to move IT-related spend from a capex to opex model and gives you the flexibility to access your applications from wherever there is an internet connection.

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Backup / Disaster Recovery

Business data is your most valuable asset. Losing it to a malware attack, such as ransomware, or through poor maintenance procedures can be a critical blow. Our continuity services ensure you are fully protected, backed-up and up-to-date with the latest upgrades and patches.

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Firewall & Cyber-security

Information technology is such a vital component for any organisation. Our reliance on IT means that we must always ensure that our systems and data are secure from both internal and external threats. Data should only be accessible to the right people, it should be accurate and able to be accessed when needed. Tier4 is a Gold-Level Watchguard firewall partner providing security against the latest threats of ransomware and malware and data protection. We also partner with security providers such as Webroot and Malwarebytes for total endpoint protection.

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Make us your outsourced IT department.

Talk to us about the best care package for your business.

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